Privacy policy

This Privacy Policy describes how Blckigd LLC ("Blckigd," "we," "us," or "our") collects, uses, discloses, and otherwise processes your personal information when you visit blckigd.com (the "Site"), purchase our products, contact us, or otherwise use our services.

By using the Site, you acknowledge the practices described in this Privacy Policy.

Collecting Personal Information

When you visit the Site, place an order, communicate with us, or otherwise use our services, we may collect certain information about you, your device, and your interactions with the Site. The categories of information we collect depend on how you interact with us.

Device and Usage Information

  • Examples of information collected: browser type and version, IP address, time zone, device information, cookie identifiers, pages or products viewed, search terms, referring pages, and information about how you interact with the Site.
  • Purpose of collection: to operate and display the Site properly, maintain security, understand Site performance, prevent fraud, troubleshoot technical issues, and improve our services.
  • Source of collection: collected automatically when you access the Site through cookies, log files, pixels, tags, web beacons, and similar technologies.
  • Disclosure for business purposes: may be disclosed to service providers that support our ecommerce platform, analytics, security, advertising, and website operations.

Order Information

  • Examples of information collected: name, billing address, shipping address, email address, phone number, order details, and payment-related information processed by our payment service providers.
  • Purpose of collection: to process transactions, fulfill orders, arrange delivery, provide invoices and order confirmations, communicate with you about your order, provide customer service, prevent fraud, process returns or refunds, and comply with applicable legal obligations.
  • Source of collection: collected directly from you.
  • Disclosure for business purposes: may be disclosed to Shopify, payment processors, shipping and fulfillment providers, customer service providers, fraud-prevention providers, and other service providers necessary to complete your transaction.

Blckigd does not directly store complete credit or debit card numbers. Payment information is processed by the applicable third-party payment processor.

Customer Support Information

  • Examples of information collected: name, email address, phone number, order number, order details, correspondence, photographs, videos, and other information you voluntarily provide when contacting us.
  • Purpose of collection: to respond to inquiries, provide customer support, process returns and warranty requests, and resolve order-related issues.
  • Source of collection: collected directly from you.
  • Disclosure for business purposes: may be disclosed to Shopify and service providers that assist us with customer support, order management, fulfillment, and related business operations.

How We Use Personal Information

We may use personal information to:

  • Provide, operate, and improve our Site and services.
  • Process payments and fulfill customer orders.
  • Arrange shipping and delivery.
  • Process returns, refunds, replacements, and warranty requests.
  • Communicate with you regarding orders, products, services, and customer support requests.
  • Maintain the security and integrity of our Site.
  • Detect, investigate, and prevent fraudulent or unauthorized transactions.
  • Comply with applicable laws, regulations, legal processes, and lawful government requests.
  • Send marketing communications where permitted by law and consistent with your preferences.
  • Measure and improve the effectiveness of our Site and advertising.

Sharing Personal Information

We may disclose personal information to service providers and other parties that help us operate our business and provide our services. These may include ecommerce platform providers, payment processors, shipping and fulfillment providers, analytics providers, advertising partners, customer service providers, fraud-prevention providers, and professional advisers.

For example, we use Shopify to operate our online store. You can learn more about Shopify's privacy practices at https://www.shopify.com/legal/privacy.

We may also disclose personal information when reasonably necessary to comply with applicable laws or regulations, respond to subpoenas, court orders, search warrants, or other lawful requests, enforce our agreements, investigate suspected fraud or illegal activity, or protect our rights and the rights of others.

Analytics and Advertising

We may use analytics and advertising technologies to understand how visitors interact with the Site, measure Site performance, improve our services, and, where permitted, provide advertising that may be more relevant to you.

For example, we may use Google Analytics or similar analytics services. Information about Google's privacy practices is available at https://policies.google.com/privacy.

You can learn about Google Analytics opt-out options at https://tools.google.com/dlpage/gaoptout.

Depending on the technologies enabled on our Site, advertising partners may receive information about your interactions with the Site or our advertisements through cookies, pixels, tags, and similar technologies. Your choices regarding these technologies may depend on your browser settings, device settings, cookie preferences, and applicable law.

Cookies and Similar Technologies

A cookie is a small text file that a website stores on your computer, mobile device, or other device when you visit the website. Cookies and similar technologies help websites remember information about your visit and may support essential website functions, security, preferences, analytics, and advertising.

We may use the following types of cookies and similar technologies:

  • Essential Cookies: These cookies are necessary for core Site functions, such as navigation, shopping cart functionality, checkout, account access, security, and fraud prevention.
  • Functional Cookies: These cookies help remember choices and preferences to provide a more personalized Site experience.
  • Analytics Cookies: These cookies help us understand how visitors use the Site, including which pages are visited and how users interact with Site features.
  • Advertising Cookies: Where applicable and permitted, these cookies may be used to measure advertising performance and provide advertising based on your interactions with our Site or other websites.

Some cookies are set directly by us, while others may be set by third-party service providers that support our Site and services.

You can control or delete cookies through your browser settings. Blocking certain cookies may affect the functionality of the Site, including shopping cart, checkout, account, or preference features.

Global Privacy Control

Where required by applicable law, we recognize supported browser-based privacy preference signals, such as Global Privacy Control ("GPC"), as a request to opt out of certain uses or disclosures of personal information associated with the browser or device sending the signal.

Because GPC signals are generally browser- and device-specific, you may need to enable the signal separately on each browser or device you use.

Do Not Track

Some browsers offer a "Do Not Track" ("DNT") setting. Because there is currently no universally accepted industry standard for responding to DNT signals, our Site may not respond to all DNT signals. Where applicable law requires recognition of a legally valid opt-out preference signal, we process supported signals such as GPC as described above.

Minors

The Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18.

If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us using the information provided below so that we can review and, where appropriate, delete the information.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our services, maintaining business and transaction records, resolving disputes, preventing fraud, enforcing agreements, and complying with applicable legal, tax, accounting, and regulatory requirements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

Lawful Basis for Processing

If the General Data Protection Regulation ("GDPR") or similar data protection laws apply to our processing of your personal information, we may process personal information under one or more applicable lawful bases, including:

  • Your consent.
  • Performance of a contract with you.
  • Compliance with our legal obligations.
  • Protection of vital interests where applicable.
  • Our legitimate business interests, provided those interests are not overridden by your applicable rights and freedoms.

International Data Transfers

Our service providers may process or store personal information in countries other than the country where you live, including the United States and other jurisdictions in which our service providers operate.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

Automated Decision-Making

We do not use customer personal information to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.

Our ecommerce, payment, and fraud-prevention service providers may use automated technologies to identify potentially fraudulent or unauthorized transactions. Such processing is subject to the applicable provider's practices and policies.

Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information. These rights may include the right to:

  • Request access to personal information we maintain about you.
  • Request correction of inaccurate personal information.
  • Request deletion of certain personal information.
  • Request a portable copy of certain personal information.
  • Opt out of or object to certain processing activities where applicable.
  • Withdraw consent where processing is based on your consent.
  • Appeal certain decisions regarding privacy requests where applicable.

These rights are not absolute and may be subject to exceptions or limitations under applicable law.

California Privacy Rights

California residents may have additional rights under applicable California privacy laws, subject to statutory requirements, limitations, and exceptions. Depending on the circumstances, these may include rights to know or access certain personal information, request correction or deletion, obtain certain information about how personal information is collected and disclosed, and opt out of certain sharing or use of personal information for targeted or cross-context behavioral advertising where applicable.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Where permitted by law, you may designate an authorized agent to submit a privacy request on your behalf. We may request information necessary to verify your identity, your request, or the agent's authority before completing the request.

EEA and Other Applicable Privacy Rights

If you live in the European Economic Area ("EEA"), United Kingdom, or another jurisdiction that provides similar privacy rights, you may have rights to access, correct, delete, restrict, object to certain processing, or obtain a portable copy of your personal information, subject to applicable law.

You may also have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.

Privacy Requests

To exercise an applicable privacy right or ask a question about our privacy practices, please contact us at info@blckigd.com.

We may need to verify your identity before processing certain requests. Verification information will be used only as reasonably necessary to verify and process the request.

Third-Party Websites

Our Site may contain links to websites, applications, or services operated by third parties. We are not responsible for the privacy practices, security, or content of third-party services. We encourage you to review the privacy policies of any third-party services you use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or other operational reasons. When appropriate, we will update the policy published on this Site.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, please contact us:

Business Name: Blckigd LLC

Email: info@blckigd.com

Phone: +1 (209) 591-9133

Address: 345 Montgomery St Ste 1900, San Francisco, CA 94104, United States

Business Hours: Monday–Friday, 9:00 AM–6:00 PM PST