Shipping policy

1. Free Shipping

Blckigd provides Free Standard Shipping on all U.S. orders. No minimum order value is required.

There are no standard shipping charges, fuel surcharges, or handling fees for eligible orders shipped within the United States.

2. Order Processing Time

Most orders are processed within 1–3 business days, Monday through Friday, excluding U.S. federal holidays.

Order processing may include:

  1. Order and payment verification.
  2. Product availability confirmation.
  3. Quality inspection and protective packaging.

Orders placed on weekends or U.S. federal holidays will begin processing on the next business day.

3. Standard Shipping Delivery Timeline

Estimated delivery time consists of:

Processing Time + Carrier Transit Time

After dispatch, standard shipping generally takes approximately 5–10 business days.

Estimated delivery times are provided for reference and are not guaranteed. Actual delivery timing may vary depending on the carrier, destination, weather conditions, seasonal shipping volume, and other circumstances outside our reasonable control.

Blckigd provides Free Standard Shipping on all U.S. orders.

4. Shipment Tracking

Once your order has shipped, a shipping confirmation email containing available tracking information will be sent to the email address provided with your order.

Tracking information may require approximately 24–48 hours to update after the carrier receives the shipment.

If you have not received shipping or tracking information after the applicable order processing period, please contact us at info@blckigd.com and include your order number.

5. Shipping Address Responsibility

Please provide a complete and accurate shipping address, ZIP code, and valid contact information when placing your order.

Customers are responsible for reviewing shipping information before submitting an order.

  • If you notice an address error before your order has shipped, please contact us as soon as possible.
  • Once an order has been shipped, we may not be able to change the delivery address.
  • Delivery delays or failed deliveries caused by incorrect or incomplete customer-provided address information may require additional coordination with the carrier.

If a package is returned to us because of an address or delivery issue, please contact our customer service team so we can review the available options.

6. Damaged, Missing, or Lost Shipments

Damaged Items

If your order arrives damaged, please contact us as soon as possible and provide your order number along with clear photographs or video showing the product, packaging, and damage.

For approved shipping-damage claims caused during transit, Blckigd may provide a replacement, replacement parts, or a refund, depending on the circumstances. Customers will not be required to pay return shipping costs for an approved damaged-item claim where a return is required.

Missing Parts or Incomplete Orders

If your order arrives with missing bulbs, mounting hardware, accessories, or other included components, please contact us with your order number and details of the missing items.

For verified missing-part claims, we will arrange shipment of the applicable replacement components at no additional standard shipping cost.

Lost Packages

If tracking information indicates an unusual delay or your package appears to have been lost in transit, please contact us at info@blckigd.com.

We will review the shipment information and, where appropriate, work with the carrier to investigate. If the shipment is confirmed lost, we will provide an appropriate resolution, which may include reshipment or a refund.

7. Return Shipping

Free Standard Shipping applies to outbound delivery of customer orders.

For eligible voluntary returns requested because of personal preference, size, style, or ordering error, the customer is responsible for the return shipping cost as described in our Returns & Refunds Policy.

Blckigd does not charge a restocking fee on eligible returns.

For approved damaged, defective, or incorrect-item claims caused by our error, Blckigd will cover the applicable return shipping cost where a return is required.

8. Multiple-Package Shipments

Some orders may be shipped in more than one package because of product size, packaging requirements, warehouse availability, or carrier limitations.

If your order is divided into multiple shipments, you may receive separate tracking information for each package. No additional standard shipping charge will apply because an order is divided into multiple packages.

9. Delivery Delays

Delivery may occasionally be delayed due to circumstances outside our reasonable control, including severe weather, natural disasters, carrier disruptions, transportation interruptions, holiday shipping volume, or other operational events affecting the delivery network.

Where shipment information is available, we will make reasonable efforts to assist customers with delivery-related questions. Carrier delivery estimates may change during transit and are not guaranteed arrival dates.

10. Order Cancellation Before Shipment

You may request to cancel an order within 12 hours after placing the order or at any time before the order has been shipped, whichever occurs first.

To request a cancellation, please contact us promptly at info@blckigd.com and include your order number.

Once an order has been shipped or transferred to the shipping carrier, it can no longer be canceled. After delivery, eligible items may be returned in accordance with our Returns & Refunds Policy.

11. Contact Information for Shipping Inquiries

Business Name: Blckigd LLC

Email: info@blckigd.com

Phone: +1 (209) 591-9133

Address: 345 Montgomery St Ste 1900, San Francisco, CA 94104, United States

Business Hours: Monday–Friday, 9:00 AM–6:00 PM PST